BUILT ON eAUTOMATE · AI AGENT RPA

Why eMembership?

Remove the cost of owning and managing expensive CRM solutions. eMembership is built on the eAutomate platform — so you can manage and automate thousands of members seamlessly, with an integrated AI agent-driven RPA engine for 24/7 control of member interactions.

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Stop Paying for CRM You Don't Need

Expensive general-purpose CRMs like Dynamics and Salesforce come with licences, consultants, customisation projects and ongoing admin. eMembership removes that ownership burden. Built on eAutomate, it is a purpose-built membership platform that scales to thousands of members — with its own integrated AI agent-driven RPA engine keeping renewals, service and workflows under control around the clock.

Built on eAutomate. Powered by AI Agent RPA.

One platform stack that replaces expensive CRM ownership with automated membership operations at scale

Remove CRM Cost

Stop owning and managing expensive stacks

Licence fees
Admin overhead
Customisation
Bolt-on tools

eMembership

Built on the eAutomate platform

AI agent-driven RPA engine
Subscription & renewals
Payments & events
Member portal
24/7 interaction control

Thousands of Members

Managed and automated seamlessly

Automated renewals
24/7 AI agent control
RPA-driven workflows
Self-service portal
Scale without headcount

Everything Membership Needs — Without the CRM Tax

Native membership capabilities on eAutomate, automated by AI agents and RPA — so you can run thousands of members without owning an expensive general-purpose CRM.

Subscription Management

Automated renewals, tiered pricing, grace periods and payment retry logic — all native, with no separate CRM contact store to maintain.

  • Multi-tier subscriptions
  • Automated renewals
  • Failed payment recovery

AI Agent-Driven RPA

An integrated AI agent-driven RPA engine provides 24/7 control of member interactions — answering questions, processing renewals and running workflows without night-shift staffing.

  • 24/7 interaction control
  • Agent-led processes
  • RPA workflow automation

Event Management

Registration, ticketing, check-in and post-event follow-up — automated end to end on the same platform as membership.

  • Online registration
  • Payment integration
  • Automated reminders

Member Portal

Self-service portal branded to your organisation. Members update profiles, download documents and view history without calling your team.

  • Custom branding
  • Profile management
  • Document access

Payment Processing

Secure payment gateway, direct debit, card payments and invoicing — financial activity stays in one membership system of record.

  • Multiple payment methods
  • PCI DSS compliant
  • Automated invoicing

Analytics & Reporting

Real-time dashboards for membership KPIs, retention and engagement — insight without exporting into a separate CRM reporting layer.

  • Real-time dashboards
  • Custom reports
  • Data export when needed

24/7 Control of Member Interactions

From join through renewal, eMembership's AI agent-driven RPA engine and automated workflows keep every interaction under control — day and night, at scale.

1

Member Joins

Record created on eAutomate, portal account provisioned automatically

2

Welcome Automation

RPA-driven welcome sequence, portal access and onboarding materials

3

Ongoing Engagement

Events, content and AI agents handling interactions 24/7

4

Renewal Reminders

Smart reminders by subscription type with automated collection

5

Payment Processing

Secure payment, receipt, record update and confirmation — fully automated

6

Always On

AI agent RPA keeps member interactions controlled around the clock

Built on the eAutomate Platform

eMembership runs on Etellect's eAutomate platform — engineered for high-volume, automated operations so you can manage and automate thousands of members seamlessly.

eAutomate Foundation

Scale without CRM overhead

A single platform and data model for membership — no expensive CRM licences, no consultant-heavy customisation, no fragmented bolt-ons fighting each other.

  • Unified membership platform
  • Single source of truth
  • Thousands of members, one stack
  • Open APIs when you need them

Integrated AI Agent RPA

24/7 member interaction control

The platform includes its own integrated AI agent-driven RPA engine — not a third-party add-on. Agents and automation run renewals, service and processes continuously.

  • Native AI agent engine
  • RPA for membership workflows
  • Always-on member control
  • Scale operations, not headcount

Why This Approach Works

Remove CRM Ownership Cost

Eliminate licences, admin and consultancy that come with owning and managing expensive CRM platforms.

Built on eAutomate

Proven platform foundation designed for automation and high-volume membership operations.

Thousands of Members

Manage and automate thousands of members seamlessly — without scaling headcount in lockstep.

AI Agent-Driven RPA

Integrated AI agents and RPA run processes continuously — not a third-party bot bolted onto a CRM.

24/7 Interaction Control

Member interactions stay under control day and night — renewals, enquiries and workflows don't wait for office hours.

Proven Results

Efficiency gains and cost savings proven across large member organisations that left heavy CRM stacks behind.

AI · AGENTIC AGENTS · APPLIED INTELLIGENCE

Licensing software is no longer the model

In the world of AI and agentic agents, the notion that you simply licence software — or vibe code a membership platform overnight — is no longer appropriate. Choosing eMembership means building on a model where value is not a stack of third-party licences or a fragile DIY app — it is the automated processes and AI agents required to support and run membership operations at scale.

Not priced on third-party licences

The commercial model is not based on any cost for third-party licences. Traditional agency and CRM programmes still pass on seat packs, add-ons and vendor mark-ups. eMembership does not.

Value follows automation

Value is directly proportional to the automated process and AI agents needed to support and run the solution — the work that actually delivers member outcomes, day and night.

Applied intelligence

The advantage of eMembership is applied intelligence: human expertise in how to design, build and run a powerful membership solution, plus agentic tools and the ongoing cost of running that solution going forward.

Etellect is one of the first organisations in the UK to bring a service to market that understands the new future for software development and service in an agency world — where delivery, automation and agents replace the old licence-and-implement paradigm. That is Agentic Membership as a Service — not a throwaway vibe-coded app.

See how value-based pricing works → Why Agentic Membership as a Service →

Ready to Remove Expensive CRM Costs?

See how eMembership on eAutomate — with its integrated AI agent-driven RPA engine — manages thousands of members seamlessly and keeps interactions under control 24/7.

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