Charity membership software
Members and donors share one record. Subscriptions, donations with gift aid support, events and campaigns stay together, and a governed agent handles the routine.
Charities often pay for a membership system, a donations tool and an email platform that barely know each other. eMembership keeps the person, the gift and the message together.
Membership donations cover one-time and recurring gifts, automated receipts, donor tracking and fundraising campaigns. Gift aid support is part of that donations capability, alongside the member subscription.
Subscription software runs tiers, renewals and billing. A supporter can be a member, a donor, or both, without a second CRM.
Payment automation covers cards, direct debit, digital wallets and bank transfers. Invoicing sends the paperwork and the reminders.
Campaigns, email and the communications hub segment from the live record, so an appeal sees membership and giving together.
Event management handles registration, ticketing, attendance and reminders. Guests and members book into the same history.
Membership analytics and reporting covers dashboards and custom reports for income, engagement and the member base.
Renewal reminders, failed payments, unused event places and quiet supporters are work the agent can own. Each outreach uses that person's grade, gift history and preferences, and is written to the log.
The agent applies your rules and approval limits. When it cannot take a further authorised action, a person receives the case with the decision trace: context, policy, action and outcome. Members can be kept inside the controls described on AI governance. Meet the agent on eAutomate.
Supporter data sits on a separate secure database instance, with full audit and log management. Daily backups, 30-day retention, geo-redundant storage, point-in-time recovery and scheduled restoration tests are part of the service, under ISO 27001 and ISO 9001. Detail is on the enterprise page. Payment card handling follows PCI DSS, as set out in the FAQ.
eMembership is built to replace the legacy CRM and become the system of record for members and donors. Where a charity must keep another CRM during a move, the API is the transition bridge. The questions to ask before you buy are on how to choose membership software.
Bring a typical supporter journey. We will show the shared record, the gift aid support on donations, and where the agent hands a case to your team.
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